Frequently Asked Questions

Questions About Your Bill?

After you receive care in the Emergency Department, you will receive more than one bill for your care:

Your Emergency Department Bill

You will be receiving separate bills for the services you received in the Emergency Department. The total cost of your care consists of services provided by the hospital – MultiCare Health Systems, the Emergency Physician Group, and any other Professional Services required during your course of treatment.

How to Contact the Emergency Physician Billing Company

For Emergency Physician billing inquires please contact:

For dates of service prior to June 1, 2024, 855.397.7999
To discuss your bill for date of service after June 1, 2024, 866-605-1732
To make a payment only for a date of service after June 1, 2024, 866-535-9945

About your MultiCare Health System / Professional Services bill

This bill is for services rendered by the Hospital, it will be for use of the nursing services, supplies, equipment, laboratory, radiology services and any other professional services that are provided by the hospital.

How to Contact MultiCare Health Systems Billing

For MultiCare Health Systems billing inquiries please call: 253.459.7956, 800.919.1936 or you may visit the MultiCare billing website Multicare Health Systems – Billing